Returns & Exchanges
At Nouveau, we want you to be completely satisfied with your purchase. If your new fashion piece isn't the perfect fit, we offer a seamless 30-day return and exchange window for all unworn items with original tags attached.
Return Process
- 1.Initiate Your Request
Visit our online Returns Portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Package Your Items
Securely place the items in their original packaging, ensuring all designer tags and labels remain intact and undamaged.
- 3.Attach the Label
Print the prepaid shipping label generated by our portal and affix it clearly to the outside of your return package.
- 4.Drop Off and Track
Hand your package to the designated courier service and keep your tracking receipt; your refund or exchange will be processed within 5-7 business days of arrival.
